Privacy Policy

Last updated: July 9, 2026

This Privacy Policy describes how Budget Basket (Budget Basket Canada Limited) collects, uses, and protects your personal information. We are committed to safeguarding your privacy and handling your data with transparency and care.

Who We Are

We are a Canadian company dedicated to helping families save money on groceries through smart meal planning and bulk buying strategies. Our website provides budgeting tips, shopping guides, and practical advice for residents of Toronto and across Canada. We process personal information as a data controller under Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act).

Information We Collect

We collect information in several ways to improve your experience and provide our services:

Contact Information: When you reach out to us through contact forms, we collect your name, email address, phone number, and message content.
Usage Data: Our website automatically records information about your browsing activity, including pages visited, time spent, device type, browser information, and IP address through server logs.
Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze how visitors use our site.
Analytics Data: We use Google Analytics and similar tools to understand user behavior and improve our content.

Legal Basis for Processing

We process your information based on several legal grounds:

Consent: When you submit a contact form or agree to cookies, you provide explicit consent for us to process your data.
Legitimate Interest: We analyze website usage to improve our services, optimize content, and provide a better user experience. These activities serve our legitimate business interests while respecting your privacy.
Legal Obligation: We maintain certain records as required by Canadian law and to comply with regulatory requirements.

How We Use Your Information

Your information helps us provide, maintain, and improve our services in the following ways:

Responding to your inquiries and providing customer support
Personalizing your experience and delivering relevant content
Analyzing website performance and user behavior to enhance functionality
Sending important updates about our services or policy changes
Preventing fraud and ensuring website security
Complying with legal obligations and regulatory requirements

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected. Here are our specific retention periods:

Contact Form Messages: We retain contact form submissions and correspondence for up to 24 months after your last interaction with us, allowing us to provide ongoing support and reference previous conversations.
Analytics and Cookie Data: Website analytics data and non-personal cookie information are retained for up to 14 months, after which older data is automatically deleted from our systems.
Server Logs: Technical server logs containing IP addresses and access timestamps are retained for up to 12 months for security and troubleshooting purposes.
Legal Records: Any information required by law or related to potential legal disputes is retained for the duration required by applicable Canadian legislation.

Your Privacy Rights

Canadian privacy laws grant you important rights regarding your personal information:

Right to Access: You have the right to request a copy of the personal information we hold about you.
Right to Correction: You can request that we correct any inaccurate or incomplete information.
Right to Deletion: You may request deletion of your personal information, subject to certain legal exceptions.
Right to Withdraw Consent: If we process your data based on consent, you can withdraw that consent at any time.
Right to Portability: You can request your information in a structured, commonly used format.

To exercise any of these rights, please contact us using the information provided below.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and analyze site usage. We use both session cookies (deleted when you close your browser) and persistent cookies (stored for longer periods). You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled. For more detailed information about our cookie practices, please refer to our Cookie Policy.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption for secure data transmission, and we maintain appropriate technical and organizational safeguards. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Services

Our website uses third-party services including Google Analytics for website analytics. These services have their own privacy policies governing how they collect and use data. We are not responsible for third-party privacy practices, and we encourage you to review their policies directly. We do not sell or rent your personal information to third parties for their marketing purposes.

Supervisory Authority

If you believe we have violated your privacy rights or have concerns about how we handle your personal information, you have the right to lodge a complaint with the relevant data protection authority. In Canada, you can contact the Office of the Privacy Commissioner of Canada (OPC), which oversees compliance with federal privacy legislation including PIPEDA. You can file a complaint with the OPC even if you have also raised the issue directly with us.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly. Parents or guardians who believe we have collected information about a child should contact us immediately.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by updating the "Last updated" date at the top of this page and posting the revised policy on our website. Your continued use of our website following such modifications constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please reach out to us:

Email: [email protected]

Phone: +1 416 587 2934

Address: Queen Street West 342, Toronto, M5V 2A9, Canada

We aim to respond to all privacy inquiries within 30 days. If you are not satisfied with our response, you have the right to escalate your concerns to the Office of the Privacy Commissioner of Canada.